friendly hotel in a central location

The staff was genuinely helpful, making my stay more enjoyable. I appreciated having free coffee and tea available in the lobby at any hour. Additionally, the breakfast selection was impressive, boasting fresh fruits and various breads that were perfect for starting the day! While the breakfast room offered an elegant atmosphere, I appreciated the casual comfort it provided.

Breakfast was diverse with high-quality products.

a) Well-appointed room
b) Warm, helpful staff
c) Impressive breakfast selection
d) Comfortable night's sleep

I really loved the cozy atmosphere in my room, perfect for unwinding after a long day, and the breakfast selection was impressive! On the downside, the room lacked A/C, which made it pretty warm at night. I'd definitely consider coming back again.

extraordinary birthday surprise and breathtaking northern lights!

The staff made my son's birthday unforgettable! The reserved table decorated with balloons was a thoughtful touch. Plus, we were incredibly lucky to witness the northern lights together!

It was just a great fit for a quick stop in Falun with good price value. The only pleasant surprise was the powerful rain shower—they were refreshing after a hot day. Check the gym equipment before using it.

We really enjoyed our stay, especially the spacious family room that had enough space for everyone. The kids loved the table tennis area while we appreciated the nearby amenities. It's also within walking distance to shops and restaurants, making outings so easy.

My wife says that breakfast could use more variety.

Had a fantastic stay with friends! The hotel’s central location made it easy to visit the Lugnet Ski Center and catch the events like the PGA Ladies European Tour. We enjoyed the fitness center and the ski storage was a plus for us.

However, one of our friends faced issues with the cleanliness of their room, which affected their overall experience.

a cozy hotel in a central location. well-equipped with an elegant breakfast room and a rich buffet featuring fresh fruits and a variety of breads. the staff were exceptionally professional and accommodating, making my stay very pleasant.

The room was pretty basic and felt a bit worn out. I liked the powerful rain shower—it was refreshing! But the lack of A/C made it quite stuffy, especially since it was hot outside. Cleaning was okay, but the absence of amenities like a mini-bar or even a tissue was surprising. The staff was lovely, but the room definitely needed a makeover.

great breakfast but room could be improved

The breakfast room is truly impressive, designed like a grand courtyard that feels inviting and spacious. I loved the diverse selection available each morning that catered to various tastes. The hotel's location made it easy to explore the nearby streets and attractions on foot, which was a major plus for my family. Additionally, we appreciated the helpfulness of staff who were always ready to assist us.